Terms of service.

Clause 01

Provider details

These Terms also constitute the information notice required under Section 4 of Act CVIII of 2001 on Certain Aspects of Electronic Commerce Services and Information Society Services (the “E-Commerce Act”).

Code of conduct: none currently adopted.

The version of these Terms in force at any given time is available and may be downloaded at asknomis.com/legal/terms-of-service. The contract is not treated as concluded in writing; the Provider does not file it and it is not subsequently retrievable. The language of the contract is Hungarian.

Clause 02

Subject matter of the service

2.1. Nomis is a subscription-based, cloud-hosted AI-assisted legal and tax research tool that processes Hungarian and European Union legal sources and other publicly available legal documents.

2.2. The Service operates on a retrieval-augmented generation (RAG) basis: the user's question is mapped onto document passages by vector similarity search, the hits are re-ordered by relevance, and the selected passages are then passed to a large language model (LLM) for answer generation. The model identifiers used are configured from a database and may be changed by the Provider at any time.

2.3. Within the Service the User may upload documents and images, the text of which is extracted and stored, may create projects with custom instructions, may save bookmarks, and — where separately enabled — may use web search, in the course of which the search term is transmitted verbatim to an external search provider.

2.4. The Service does not include an automated content-filtering or content-restriction model layer.

Clause 03 · Most important provision

Not legal advice — expressly acknowledged by the User

3.1. Every answer produced by the Service is machine-generated text produced by a large language model. Generated text may be inaccurate, incomplete, out of date or factually wrong, may cite legal provisions, case numbers or decisions that do not exist, and may misrepresent the content of a source it cites.

3.2. The Service does not constitute legal advice, tax advice, audit services or any other professional advice, and does not replace engaging a lawyer, tax adviser, auditor or other professional.

3.3. Use of the Service does not create an attorney–client relationship, a mandate relationship or any other relationship of trust between the Provider and the User. The Provider is not bound by legal professional privilege, and information communicated through the Service does not enjoy the protection of attorney–client privilege.

3.4. The User must verify every generated statement against primary sources (Magyar Közlöny, the National Legislation Database, EUR-Lex, or the official publication of the relevant court or authority) before basing any decision, filing, advice or statement on it.

3.5. The User is solely responsible for any decision, act or omission based on content produced by the Service. The Provider gives no warranty as to the correctness, completeness, timeliness or fitness for a particular purpose of generated content.

3.6. The legal environment changes continuously. The document corpus processed by the Service is not guaranteed to be current and does not necessarily contain every relevant legal source or its consolidated text in force.

Clause 04

Formation of contract, registration

4.1. The contract is concluded electronically upon the Provider's confirmation of registration. By registering, the User declares that they have read and accept these Terms.

4.2. Use of the Service requires a user account. Authentication is performed by email-based identification and a signed access token (JWT).

4.3. Multi-factor authentication (MFA) is not currently available. Being aware of this, the User must choose a sufficiently strong password that is not reused elsewhere.

4.4. The User warrants that the data supplied on registration is true and undertakes to update it without delay. One account may be created per natural person; sharing, transferring or jointly using an account is prohibited.

4.5. The User must be at least 18 years of age, or, when acting on behalf of an organisation, must hold the necessary authority to represent it.

4.6. The User is responsible for keeping their credentials confidential and for all activity carried out under their account. Any suspicion of unauthorised use of credentials must be reported without delay.

4.7. Separate agreements for enterprise customers

Notwithstanding clauses 4.1–4.6, the Provider and a User acting in a business capacity may conclude a separate written agreement (including a Master Services Agreement, enterprise order form, or individually negotiated contract) governing the User's use of the Service. Where such a separate agreement exists:

• its terms prevail over these Terms to the extent of any conflict;
• these Terms continue to apply, on a supplementary basis, to any matter the separate agreement does not expressly address;
• the Privacy Policy and, where applicable, the Data Processing Addendum under clause 12.2, continue to apply unless the separate agreement expressly varies them;
• a separate agreement takes precedence only where it is signed by an authorised representative of the Provider; use of enterprise features, a higher-volume plan, or negotiation of commercial terms by email does not by itself constitute a separate agreement superseding these Terms.

Clause 05

Fees and credits

5.1. The Service operates on a credit-based accounting model: individual operations consume credits based on the model token volume used, and the User's subscription plan provides a defined credit allowance.

5.2. Subscription plans, their credit allowances and fees:

All three plans include source-backed answers with citations, document upload and analysis, escalation of answers to legal experts, and memo/presentation exports.

5.3. Fees are stated in EUR. VAT treatment: fees are quoted inclusive of Hungarian VAT (currently 27%) where the User is a private individual or a business established in Hungary. Where the User is a business established in another EU Member State and provides a valid EU VAT number, the fee is invoiced net of VAT under the reverse-charge mechanism (Article 44 of Council Directive 2006/112/EC; Section 37 of Act CXXVII of 2007 on VAT).

5.4. Payments are processed by Stripe as payment service provider. The Stripe contracting entity and its place of establishment: Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. The data transmitted to the payment service provider comprises the User's email address, customer and subscription identifiers, and payment event data. The full recipient list is set out in Sub-processors.

5.5. The billing period is monthly, in advance. Fees fall due on the User's monthly renewal date (the same calendar day each month as the date the subscription began). On failed payment the Provider may restrict or suspend the Service after 7 days.

5.6. Unused credit does not carry over between billing periods and expires at the end of each period. Credit is not redeemable for cash and is not transferable to third parties.

5.7. The Provider may amend fees and credit allowances under the procedure set out in clause 13.

Clause 06

Withdrawal and termination

6.1. Consumer right of withdrawal

6.1.1. Where the User qualifies as a consumer under the Hungarian Civil Code, under Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses the User may withdraw from the contract within 14 days of its conclusion without giving reasons.

6.1.2. The right of withdrawal may be exercised by an unequivocal statement sent to support@asknomis.com, or by using the model withdrawal form set out in Annex 2 to Government Decree 45/2014 (II. 26.).

6.2. Loss of the right of withdrawal for digital content

6.2.1. The Service constitutes digital content not supplied on a tangible medium within the meaning of Government Decree 45/2014 (II. 26.). Under Section 29(1)(m) of that decree the consumer loses the right of withdrawal where performance has begun with the consumer's express prior consent and the consumer, at the same time as giving that consent, acknowledged that they would lose their right of withdrawal once performance had begun.

6.2.2. During registration the User gives this express consent and acknowledgement via a separate, dedicated checkbox, presented as its own step distinct from acceptance of these Terms, reading substantially: “I want Nomis to start providing the Service to me immediately, and I understand that by agreeing to this I lose my 14-day right to cancel once the Service has started.” In the absence of that consent, performance of the Service does not begin until the 14-day withdrawal period has expired.

6.3. Ordinary termination

6.3.1. The User may terminate the contract at any time without giving reasons, using the function available in their account or by a statement sent to support@asknomis.com. Termination takes effect at the end of the current billing period; fees paid for that period are not refunded (no pro-rata refund for the unused part of the current billing period).

6.3.2. The Provider may terminate the contract without giving reasons on 30 days' notice.

6.4. Termination for cause

The Provider may terminate the contract with immediate effect and suspend access if the User breaches the prohibitions in clause 8, or is in payment default beyond 30 days.

6.5. Data consequences of termination

The data-protection consequences of closing an account — including which data persists after account deletion — are set out in the Privacy Policy, which is the canonical account-deletion narrative for this document set. The User acknowledges that closing an account does not result in the immediate and complete deletion of all data held about them.

Clause 07

User content

7.1. Content uploaded or entered by the User (questions, uploaded documents, images, project instructions, notes — “User Content”) remains the User's property. The Provider acquires no ownership in User Content.

7.2. The User grants the Provider a non-exclusive, royalty-free licence, strictly limited in scope and duration to what is necessary to provide the Service, to store User Content, extract and chunk its text, generate vector embeddings from it, transmit it to the processors involved in providing the Service (which are sub-processors where the Data Processing Addendum under clause 12.2 applies), and use it for answer generation. This licence does not extend to using User Content for marketing purposes or selling it to third parties.

7.3. The User warrants that they are entitled to process the content they upload or enter and to supply it to the Service; that the upload does not infringe any third party's copyright, personality or data protection rights, trade secret, legal professional privilege or other statutorily protected secret; and that where the uploaded content contains personal data, the User has a lawful basis for the processing and has discharged their information obligations towards the data subjects.

7.4. The User acknowledges that conversation content and text extracted from uploaded documents are stored in the database in plaintext; column-level encryption and pseudonymisation are not available. Being aware of this, the User must not upload data whose protection cannot be adequately assured in these circumstances — in particular any classified material or privileged document that the User is not entitled to process on these terms.

7.5. Text submitted by the User as an issue report is transmitted to an external development platform; the User must therefore not include personal data or confidential information in such reports.

Clause 08

Prohibited use

The User must not, and must not permit any third party to:

• use the Service for any unlawful purpose or for a purpose infringing the rights of a third party;
• circumvent, disable or attempt to circumvent any access control, authentication, credit accounting or other limiting mechanism;
• query the Service in bulk by automated means (crawler, scraper, bot, script), systematically extract its content or re-use it in the manner of a database, except with the Provider's prior written consent;
• use content produced by the Service to train, fine-tune or evaluate a competing artificial intelligence model;
• attempt the re-identification of data subjects from pseudonymised or aggregated data;
• upload or enter data that the User is not entitled to process (clause 7.3);
• reverse-engineer or decompile the Service's source code or create derivative works from it;
• deliberately interfere with the proper operation of the Service, cause disproportionate load, or test its security characteristics without the Provider's prior written consent;
• transfer, resell or sublicense their account to a third party.

Breach of these prohibitions gives grounds for termination with immediate effect under clause 6.4.

Clause 09

Availability

9.1. The Provider offers no availability guarantee (no uptime SLA) for the Service. The Service is provided “as is” and “as available”.

9.2. The Service operates with regular, scheduled periods of unavailability. Outside business hours — currently outside Monday to Friday 09:00–19:00 (Europe/Budapest), and at weekends — the serving environment and the database are in a stopped state. During those periods the Service is unavailable or available only in a limited manner.

9.3. The Service does not run on a redundant architecture: the number of serving instances is not scaled automatically and no failover instance is available. Failure of a single component may cause a complete outage of the Service.

9.4. The Provider gives no backup or recovery guarantee. The database backup configuration is minimal; point-in-time recovery (PITR), a snapshot retention policy and cross-region backup copies are not configured. The User must keep their own copies of content that matters to them.

9.5. The Provider may suspend the Service, including without prior notice, for maintenance, fault remediation, security intervention or to comply with a legal obligation.

9.6. The Provider is not liable for any outage attributable to a cause outside its control — in particular an outage of a processor, cloud provider or network provider, force majeure, or the User's own device or network.

Clause 10

Limitation of liability

10.1. The limitations in this clause apply to the fullest extent permitted by Hungarian law.

10.2. The Provider is not liable for damage suffered by the User as a result of the User having based a decision, filing, advice, statement or any other act on content produced by the Service (clause 3). This exclusion follows from the essential nature of the Service and is expressly acknowledged by the User on entering into the contract.

10.3. The Provider is not liable for indirect damage, lost profit, lost business opportunity, reputational harm, data loss or third-party claims, save where legislation provides otherwise.

10.4. Where liability may be limited by law, the Provider's aggregate liability in damages for breach of contract is capped at the fees actually paid by the User for the Service in the twelve (12) months preceding the event giving rise to the damage.

10.5. The limitations and exclusions in this clause do not apply to:

• damage caused intentionally;
• damage caused by gross negligence;
• breach of contract causing harm to human life, physical integrity or health (Section 6:152 of the Hungarian Civil Code);
• any case in which legislation — in particular consumer protection legislation — prohibits the limitation or exclusion of liability.

10.6. As against a consumer, this clause 10 applies only to the extent that it does not deprive the consumer of rights conferred by law and is not unfair within the meaning of Section 6:103 of the Hungarian Civil Code.

10.7. The User shall indemnify the Provider against any third-party claim arising from a breach of the User's warranty under clause 7.3 or from a breach of clause 8.

Clause 11

Intellectual property

11.1. The Service, its software, user interface, data model, documentation, names and brand elements are the intellectual property of the Provider or its licensors. These Terms grant the User a non-exclusive, non-transferable, non-sublicensable right of use, for the term of the contract, to use the Service for its intended purpose.

11.2. In respect of the legal sources processed by the Service (legislative texts, court decisions, regulatory guidance), the rights and terms of use of the issuing body apply; a substantial part of these documents is not protected by copyright pursuant to Section 1(4)–(5) of Act LXXVI of 1999 on Copyright.

11.3. The Provider asserts no rights against the User in respect of the output produced by the User through the Service; the User may freely use it for their own purposes, subject to the verification obligation in clause 3. The Provider does not warrant that the output is protected by copyright, nor that its use will not infringe the rights of a third party.

11.4. The User must not remove attributions, source references or legal notices from the output when sharing it with a third party.

Clause 12

Data protection

12.1. Information on the processing of personal data — the purposes and legal bases of processing, recipients and processors, transfers, retention practice and data subject rights — is set out in the Privacy Policy, which forms an integral part of these Terms.

12.2. Where the User, acting as a controller in their own right, processes the personal data of third parties through the Service, the Data Processing Addendum (DPA) applies, which constitutes the contract required by Article 28(3) of the General Data Protection Regulation (GDPR) between the Parties.

12.3. In the course of using the Service the User's data is transmitted to external processors — sub-processors where the Data Processing Addendum under clause 12.2 applies. The complete and authoritative list of those recipients — what each receives, where it is located and on what transfer safeguard — is maintained in Sub-processors, which is the single source of truth for this document set.

Clause 13

Amendment of these Terms

13.1. The Provider may amend these Terms unilaterally.

13.2. In the case of a material amendment — in particular an increase in fees, a reduction of credit allowances, a change to the liability regime unfavourable to the User, or the discontinuation of a material function of the Service — the Provider shall notify the User electronically (by email and in the Service interface) at least 15 days before the amendment takes effect.

13.3. If the User does not accept a material amendment, they may terminate the contract with immediate effect and free of charge before the amendment takes effect. Continued use of the Service after the amendment takes effect constitutes acceptance of it.

13.4. Amendments necessitated by a change in legislation that do not affect the User's position, and amendments exclusively favourable to the User, may take effect without prior notice.

Clause 14

Governing law and disputes

14.1. These Terms and the relationship between the Parties are governed by Hungarian law, in particular Act V of 2013 on the Civil Code and the E-Commerce Act. Where the User is a consumer, this choice of law may not deprive the consumer of the protection afforded by the mandatory consumer protection provisions of the Member State of their habitual residence.

14.2. Complaints. The User may submit complaints to support@asknomis.com. The Provider shall investigate and answer complaints within the deadlines set by Act CLV of 1997 on Consumer Protection.

14.3. Consumer protection authority. A consumer may initiate proceedings before the consumer protection authority competent for their place of residence (the consumer protection units of the Budapest and county government offices).

14.4. Conciliation board. A consumer is entitled to turn to the conciliation board (békéltető testület) competent for their place of residence or stay, or for the Provider's registered address. The conciliation board competent for the Provider's registered address is:

The Provider is subject to a duty to cooperate in conciliation board proceedings. The Provider has not, as of the effective date of these Terms, made a general declaration of submission to the conciliation board system, but remains bound by the statutory duty to cooperate in any proceeding brought against it regardless.

14.5. Online dispute resolution (ODR). The European Commission's online dispute resolution platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228, which repealed Regulation (EU) No 524/2013; it is no longer possible to submit or pursue a complaint through it. A consumer may instead consult the Commission's successor resource listing national dispute-resolution bodies at consumer-redress.ec.europa.eu/dispute-resolution-bodies.

14.6. Courts. Where the User is not a consumer, the Parties agree on the exclusive jurisdiction of the Hungarian court having subject-matter jurisdiction over the Provider's registered seat — the Gyulai Törvényszék for matters falling within regional-court competence, or the Békéscsabai Járásbíróság for matters falling within district-court competence for their disputes. In disputes with a consumer User, jurisdiction is determined by Act CXXX of 2016 on the Code of Civil Procedure and the relevant EU regulations; this jurisdiction clause does not apply as against a consumer.

Clause 15

Entry into force

15.1. These Terms enter into force on 1 September 2026 and remain in force until withdrawn or amended under clause 13.

15.2. Version 1.1. Last modified 24 August 2026.

15.3. Earlier versions of these Terms are available at asknomis.com/legal/terms-of-service/archive.

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